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Matou te faʻaauau pea i le talitonuga o le "lelei muamua, tuʻuina atu muamua, faʻaleleia faifaipea ma faʻafouga e faʻafeiloaʻi ai tagata faʻatau" ma le pulega ma le "zero defect, zero complaints" o le faʻamoemoe masani. I le lelei o la matou kamupani, matou te momoliina oloa e faʻaaoga ai le matagofie matagofie i le tau talafeagai moSaina Tele Meafaigaluega, meafaigaluega e tele galuega, E mulimuli la matou kamupani i tulafono ma faiga fa'ava-o-malo. Matou te folafola atu e nafa ma uo, tagata faʻatau ma paaga uma. Matou te mananaʻo e faʻavae se mafutaga umi ma faauoga ma tagata faʻatau uma mai le lalolagi atoa i luga o le faʻavae o faʻamanuiaga tutusa. Matou te faʻafeiloaʻi faʻafeiloaʻi uma tagata tuai ma fou e asiasi i la matou kamupani e faʻatalanoa pisinisi.